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In all my years,
I have seen few clinical managers receive the training
needed to be effective on the BUSINESS side of hospice.
This is a lost opportunity as these managers have dramatic
power over costs, perhaps more than any other position. In
my career, I have referred to the ones that have mastered
the business side…these special clinical leaders…as “Golden”
as they successfully balance the ideas of profit and
purpose. This program will be a “shock” to many
participants, but that is exactly what is needed. If our
hospices aren’t absolutely thriving economically with the
current great Medicare reimbursement, something is wrong…and
the Clinical Leader plays a HUGE role.
-Andrew Reed, CPA
Speakers:
Andrew Reed, CPA, Multi-View Inc., Hendersonville, NC;
Malene Davis, CEO, Capital Hospice, Fairfax, VA; and Dr.
Perry Fine.
ONE an intense 3-day
training system that combines the best elements of the CFO,
CEO, and Clinical Leader Program and is designed to get all
the leaders in a hospice on the same page. This program is all
about the BUSINESS of hospice. To pass the program,
participants are expected to successfully answer 100% of the
questions on the exam and demonstrate the attitudes and
attributes of great leadership.
The underlying truth with all businesses is that the
economic model MUST work. Malene Davis and Andrew will conduct the
course. Malene was selected as an instructor due to her
performance as a Clinical Leader that balances the ideas of
profit and purpose. Her hospice has AVERAGED a stunning net
operating income over the last 10 years! (Of course, this
EXCLUDES any Community Support). Her 10 year averages are
Direct Labor-36%, Patient-Related-24%, and Indirect
Costs-23%. She has achieved these fantastic financial
results while maintaining high productivity and quality.
Participants will learn how to create models of care, what
reports should be used, how to interpret the situations with
predictive insight of the future, formulate strategies, and
how to influence others to execute positive action.
Participants will undergo a sequence of testing, evaluation,
training, and retesting until the subject matter is
mastered. The insight shared in this program was gained
from Andrew’s work with literally hundreds of hospices and
Malene’s incredible long-term performance. Absolute FOCUS
is given to the subject matter that is critical to being an
effective leader. A single comprehensive test is
given. Once a question of the exam is successfully
completed, it is no longer necessary to be retested on the
question on days 2 or 3. It is desired that all participants
pass.
Participants will
learn:
- The Mindset of an Effective Leader
- The Measures and Metrics of Hospice Operations
- What are Good Numbers
- Scenario Analysis
- Best Practices
- About MVI tools
Click here to Sign Up |
