828-698-5885

E-Normous Library

What's New

Marketing Design Webinar Spring 2018

Phone Pad - IRM

IPU Units & The Model-PROMO

CEO Preparation for the Model

Visit Scenario 10 Script - Can't Do It Caregiver

Visit Scenario 9 Script - Elegant Elton

Visit Scenario 8 Script - Arrogant Archabald

Visit Scenario 4 Script - Service Failure

Visit Scenario 3 Script - Deep South

Visit Scenario 2 Script - Bad Experience

Visit Scenario 1 Script - Average American

Visit Scenario 5 Script - The Visit From Hell

Edo Banach at MVI's Studio

Compensation and The Model (part 2 of 2)

Compensation and The Model (part 1 of 2)

Accountability Contracts for Employees - Management

The Extraordinary Clinical Manager -- Habits and IRMs

The Extraordinary Clinical Manager - Hospice Measurements and Definitions (Pt. 2)

The Extraordinary Clinical Manager - Hospice Measurements and Definitions (Pt. 1)

The Extraordinary Clinical Manager - Compensation

TESTIMONIAL

Program: People Development & the Model
“I had not received instruction or guidance on how to teach. This workshop has been “eye opening” for me. I have learned so much in such a short time that I can go back and use to train our staff at our Hospice.”
~Lisa Dozier, Roper Hospice