About Multi-View Inc.

Andrew ReedPresident and CEOAndrew is perhaps the most recognized and influential hospice financial figure in the United States. By trade, he is a CPA and systems analyst. Before MVI, he was the CFO for Hospice of Winston-Salem/Forsyth County, Hospice of Palm Beach, Cedar Valley Hospice, as well as others on a contract basis. He has personally visited hundreds of hospices over the years sharing and learning from their successes and failures. He has worked with 400+ hospices and has helped create some of the most financially successful hospice models ever.

David Ash Director of Benchmarking Operations David heads MVI Benchmarking operations at our Florida location. He is an expert in software integration, report design, and technical accounting solutions. He has personally trained hundreds of hospices on CYMA, F9, Crystal Reports and other applications since early 1999. His knowledge and vast experience with patient-management, accounting, payroll, and donor systems makes him one of the most sought-after consultants in this area. David is also a master of data repair and alternative technical solutions.

Jonathan JacksonDirector of MVIS Jonathan heads MVI Systems operations in Hendersonville, NC. He is a CYMA and F9 expert and master of data repair. He also leads a team responsible for preparing hundreds of Medicare Cost Reports every year.

John PowellAccounting & System Consultant John is an accountant with systems administration experience. Before joining MVI, he worked as a consultant for a variety of organizations (for-profit and not-for-profit) assisting them in developing custom financial reports and electronic information integration. His experience also includes preparation of Medicare and Medicaid Cost Reports for the nursing home sector.

George Anderson, MSW, MCSAConsulting & Business Development George joined MVI in 2005 and is responsible for outreach to all hospices as well as consulting and special projects. George has an MSW from Virginia Commonwealth University and is currently completing his MBA at Western Carolina University. Prior to MVI he gained extensive experience in human service organizational management as well as project management in the corporate IT environment.

Fred Hansen CYMA Technical Consultant Fred is closing in on four decades in corporate IT, project management, programming, and automated financial systems which he reminds coworkers of at every opportunity. (Does anyone remember punch cards?) At MVI he currently helps clients install, upgrade, and troubleshoot their CYMA and F9 software. Duties also include newsletter writing and occasional Crystal Reports programming. Interests, beside most things computerish, include reading, writing, mysticism, and yoga. He's currently enrolled in a Web Technologies curriculum at a local junior college to improve his online publishing skills. He notes, "I entered the program because I thought Web publishing was the wave of the future. After experiencing delivery of academic content over the Internet, I realized that Web publishing is the wave of now."

Troy Gehrke F9 & CYMA Training/Support and Accounting ConsultantTroy works with clients regarding their F9, CYMA Training and Support. He is also on the MVI Team that prepares Medicare Cost Reports for our clients. Troy has a Bachelor of Science in Financial Accounting from the University of North Carolina at Asheville and thoroughly enjoys working with MVI’s Hospice clients.

Carolyn Hubbard Payroll Specialist Carolyn has over twenty years Human Resource/Payroll experience with a large multi-state corporation. Her experience includes managing the implementation of new HR/Payroll systems as well as the development of corporate benefit and payroll policies and plans. At MVI her focus is on Customer Support, creating custom F9 reports, helping clients with the Benchmarking tool as well as the other MVI tools and payroll or benefit questions.

Susan Balfour Design of Care ConsultantSusan Balfour is a nationally recognized expert on hospice regulatory and operational issues. Starting her hospice career in the mid-80s as the executive director of a North Carolina community-based agency, in 1977 she joined The Carolinas Center for Hospice and End of Life Care, a two-state association providing services to hospices in North and South Carolina, as Director of Regulatory and Clinical Affairs. In that role, Susan was responsible for monitoring regulatory changes, guiding membership in interpretation and implementation, and serving as a resource for regulatory and operational issues for the association’s 90+ agency members. During this period she also chaired the Palmetto GBA Hospice Coalition, a group comprised of hospice provider and association representatives from the 16 states for which Palmetto GBA serves as the Medicare Regional Home Health and Hospice Intermediary.

A member of the National Hospice and Palliative Care Regulatory Committee for many years, Susan spent much of 2008 in national trainings preparing hospices for the first new Medicare Hospice Conditions of Participation since 1983.

In 2007, Susan joined Multiview Systems, Inc. and works on a range of productivity and operational issues with MVI clients. Of special interest to providers is Susan’s very popular Shape of the Visit® material, available though on-site consulting, toolkit, or telephone support and, coming soon, its own website.

In 2009, after recognizing the hospice industry’s need for expert regulatory monitoring, analysis and education, she is pairing up with Roseanne Berry and Charlene Ross to form Hospice Fundamentals, a unique tiered subscription service designed to allow hospices of all sized to develop and maintain regulatory competence throughout all levels of the operation.

Her educational background includes degrees in economics and nursing.

Pam Hart Benchmarking Consultant Pam works out of our Florida Benchmarking Office. She has an associate degree in Applied Science and is a Registered Respiratory Therapist. She accumulated over 15 years of clinical experience, and then branched out into management and customer service. She has worked and volunteered for hospices throughout her career. She assists our clients with installing our Benchmarking software and trains them to use it effectively. Exhibiting great skills of organization, problem solving and follow up, she is here to serve our hospice clients.

Chris Vicars MA Consultant Chris is our Management Application (MA) Consultant in our Benchmarking office in Florida. Her work includes the initial set up of clients' MA and training clients in its use, as well as ongoing client support. Prior to joining MVIB she worked for years in patient care as a Cardiac Technologist before deciding to make a career change to Accounting. Her background also includes a degree in Electronics Technology, and she is studying to complete her Bachelor's degree in Financial Accounting.

Pam Small MVI Partners Accountant Pam brings to MVI strong organizational skills and attention to detail. She has a Bachelor of Science degree from the University of NC at Chapel Hill and has also completed post-graduate studies in accounting.

Malene Davis, MSN, MBA MVI Faculty

Perry Fine, MD MVI Faculty

Bryan Tobey, MCP, RHCT, Security+Information Technology DirectorBryan serves as MVI's Director of Information Technology for our Hendersonville office and lead designer of our CYMA hosting service. Bryan completed his A.S. in Information System Security and is currently pursuing his BSIT part time. He is also Microsoft and RedHat Linux certified and working toward the MCSE as well as other technical certifications. Prior to working at MVI Bryan worked in the automotive repair field as a ASE certified mechanic and parts department. A proud veteran, he also served five years honorably in the United States Army.

Aaron Blackmor Controller

Darlene Cohen MVI Partners AccountantDarlene came to MVI after 25 years in Supervision and Quality Assurance with Kimberly Clark and Steelcase, Inc. When Steelcase closed its Fletcher location in 2004, she took the opportunity to complete her education. While at Blue Ridge Community College in Flat Rock, NC she competed with Phi Beta Lambda at the state conference. She finished in the top two in Business Law, Financial Concepts, and Human Resource Management which led to her participating at the national level in 2007. She brings a love of finance and attention to detail to her work, and she likes building friendships with the clients she serves. When the debits and credits are not playing nice, the background in QA comes in handy too.

Darlene is married and a native of Henderson County. The apple of her eye, mostly, is her 16-year-old daughter Taylor who is avid about sports medicine and cheerleading

Maggie Desforge

Patricia Gaudette Executive Assistant

Chris Comeaux CEO MVI PartnersChris Comeaux (KO-mo) is an award-winning expert on leadership in the nation’s end-of-life care movement.  He is President/CEO of Four Seasons in western North Carolina, a 2009 American Hospital Association Circle of Life winner. Under his leadership, Four Seasons experienced phenomenal growth beginning in 2002: in four years, its census increased from 30 patients per day to over 400 per day. In 2005 the Carolinas Center for Hospice and End of Life Care honored him with the Peter Keese Leadership Award.

In 2006 Chris left Four Seasons for two years to build an alliance between the prestigious national healthcare consulting firm, the Studer Group, and Covenant Hospice in Pensacola. The vision was to transform, develop, and grow leaders throughout the hospice and palliative care world. Chris grew this venture from its infancy to an established coaching firm partnering with numerous organizations from New York to California. He returned to Four Seasons in 2008 to apply what Chris considers “the best leadership training in the world” to an organization he knows and loves.

Chris’s hospice career began in 1997 at Covenant Hospice in Pensacola, Florida. He was Chief Financial Officer, a senior leader during its growth phase of serving 180 patients per day to more than 600 per day. Earlier in his career, he worked with KPMG Peat Marwick, a “Big Four” CPA consulting firm, and with Cooper Industries in its Executive Development Program.

Susan Jacobs Payroll Analyst

Aaron Blackmor Aaron handles the internal accounting for the Fletcher office and helps hospices with their challenging GAAP questions.  His prior experience includes auditing with a public accounting firm and financial consulting.  He earned his undergraduate degree in Accounting and his Master’s in Management Information Systems from Texas A&M University in College Station, TX.

You have reignited my dimming flame about Hospice. I am once again excited about the possibilities