"There should be a healthy tension between the ideas of purpose and profit. They are not mutually exclusive."

Tough Training Programs

Clinical Leader Program

The Clinical Leader Program is an intense 2 ½ day training system designed to instill the mindset and technical competencies into motivated individuals that want to be Top Hospice Clinical Leaders as well as leaders that support the clinical function. This program is a crash course about the BUSINESS of hospice.

The Clinical Leader holds the purse strings perhaps more than any other position in a hospice. As much as 60-70% of a hospice’s costs are under the direct influence of the Clinical Leader when one considers that this position is in charge of Direct Labor and Patient-Related areas. Yet, often the Clinical Leader receives little training regarding the business of hospice. Therefore, this program will impart practical knowledge needed to be or understand a Top Hospice Clinical Leader that is able to balance purpose and financial realities. Participants will have 6 opportunities to pass the 250 question exam that includes hospice scenarios and metrics knowledge.

Learning Objectives:

  • Explain the importance of using an economic model
  • Identify key measurements & metrics
  • Distinguish between mediocre and world class performance
  • Describe key attributes of great leadership

 

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Tough Training conferences
CFO Aug 2/4, '10
CLP Sep 13/15, '10
PLP Oct 21/22, '10
CFO Nov 1/3, '10
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