News & Articles

A Dozen Ways to Maintain Profitability during Census Fluctuations
posted by MVI | Mar 9 2018 - 7:36am

A Dozen Ways to Maintain Profitability during Census Fluctuations

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31 Hospice Marketing Insights in March--Numbers 1 - 10
posted by MVI | Mar 9 2018 - 7:30am
Top 10 Biggest Hospice Mistakes
posted by MVI | Mar 1 2018 - 6:57am

In 20 years of serving Hospice we’ve seen a lot of mistakes. One was the CEO who bought a cow for the Hospice. Another was the CEO who asked her CFO to create a 10-year budget. Sometimes you don’t know whether to laugh or cry . . . or just shake your head. Fortunately, nearly all mistakes are fixable--or you just live with them. But some mistakes can be fatal to an organization. We want to prevent that. And for many Hospices, we have. For many others, we’ve shared our experiences and helped prevent them from going down painful roads.

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MVI Launches The Profitability Program
posted by MVI | Oct 30 2013 - 9:49am

Through the years, we have had several iterations of the CEO program. All good. However, profitability is MVI’s core competence and it is a topic we can teach well. Profitability is essential to organizational sustainability and capacity. This is a completely new 2-day program designed to create a crystal clear roadmap of what is specifically needed to move into the neighborhood of the hospice financial outliers.

To learn more and sign up visit the Tough Training page.

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Sequestration Effects - Hospice Darwinism
posted by MVI | Aug 12 2013 - 11:09am

Those who adapt survive. 
For years Andrew’s Hospice CFO training course has contained the following exam question: “When Medicare cuts hospice rates, what three things will happen?” Hospice visionaries and pioneers are not surprised by cuts to Medicare reimbursements. Nor are they alarmed. Good hospices will adjust their models and continue to provide stellar care and build reserves. Lesser hospices will limp through. Some will fail.

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The Heck with the Middle! Become an OUTLIER!
posted by MVI | Aug 12 2013 - 10:49am

Are you an outlier? Though this term can carry a negative connotation in the reimbursement and regulatory worlds, here we are viewing it positively. It is an interesting topic to contemplate. Secretly, most individuals seek differentiation and want to be recognized, at least according to Maslow and his Hierarchy of Needs. Or we could cite Frankel in that we all seek meaning and purpose in our lives and would like to accomplish something noble and good.

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Reality: Your Financial Results are Your Most Important Measurement to be a Sustainable Organization
posted by MVI | Jan 1 2012 - 12:00am

It’s 2012 and changes are coming NOW in how we operate our hospices. It is an ideal time to look at your benchmarking numbers. Go ahead and print out your Executive Dashboard report from the MVI BA. It should only take you less than a minute. Take a hard look at your numbers compared to the Median (50th percentile). 

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We are in the RIGHT Business at the RIGHT Time!
posted by MVI | Dec 31 2011 - 12:00am

Every day we are bombarded with negativity. If you watch the media, it is all doom and gloom. Take heart, my dear friends….we are in the RIGHT business if we are committed to the cause of hospice and are incorporating the operational structures, methods and cultural tools that help us balance purpose and financial realities. I am finding my sense of purpose and commitment to our endeavor to be ever increasing. If it were not so, I would not be putting personal resources behind my words in the construction of media production and other MVI initiatives.

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Your Financials are Your Most Important Measurement
posted by MVI | Dec 1 2011 - 12:00am

I cringe a bit when I make this statement…and I can feel everyone reading this perspective "tense" up. But the brutal reality for any business organization is the worn-out expression, "No Money, No Mission." I avoid using the phrase, but it is true. One does not completely understand this until the day one watches a hospice close its doors and become assimilated by the Borg hospice. The foundational dreams of compassionate care at one of the greatest transitional periods in life are lost as the hospice becomes another cog in the wheel with little-to-no voice in its future.

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Program: People Development & the Model
“Informative, innovative information presented in a relaxed atmosphere. Eye-opening as we reviewed so many NEW concepts in the world of Hospice! You’ve given me a lot to think about… THANK YOU!”
~Patricia Oren, Hinds Hospice