News & Articles

NHPCO President Edo Banach joins Andrew at the MVI Retreat Center
posted by MVI | Dec 20 2017 - 11:36am

NHPCO President Edo Banach sat down at the MVI Retreat Center to talk Hospice with Andrew. You'll be surprised.

Read More

Taking Care of Your People Will Solve Most Organizational Problems!
posted by MVI | Nov 27 2017 - 2:20pm

Taking Care of Your People Will Solve Most Organizational Problems!

Read More

Great Hospice story from NPR
posted by MVI | Oct 24 2017 - 8:16am

Andrew has been teaching (and preaching) that Hospice needs to move back toward its volunteer roots. Here's a great story from NPR about volunteer-based Hospice:

Read More

MVI CEO Retreat
posted by MVI | Aug 23 2017 - 11:20am

MVI CEO Retreat

September 18th and 19th – MVI Executive Retreat Center

Hey All! Just a reminder of the MVI CEO Retreat! This special program is at a one-time rate of only $500 instead of the normal $1,750! We just want to see you share together!

The CEO Retreat


Audience: CEOs, Executive Leadership and Board of Directors



Read More

CEO Retreat in September 18 & 19!
posted by MVI | Jul 24 2017 - 11:51am

A Journey of Self-Discovery through the Pragmatic Realities of Leading an Organization!

Being a CEO, especially of a Hospice, is quite a journey! It is a profound journey of growth! In fact, it is a Spiritual journey to say the least if we are true “believers” in what we do! It is a cumulative experience with tremendous responsibility for the welfare of others that helps fuel our growth and fulfill this tremendously valuable and revolutionary Hospice mission!

Read More

Use Image Recall Mechanisms to Improve Every Visit!
posted by MVI | Jul 14 2017 - 1:30pm

Andrew Reed teaches Hospice managers to use Image Recall Mechanisms to help clinicians make every visit as perfect as it can be--for every patient, every time. Image Recall Mechanisms (IRMs) are are simply “cues” or “triggers” that are strategically positioned in the care environment to prompt a clinician what to do and when with very little effort. This makes learning the Visit Structure, as well as doing work, much easier as less has to be memorized.

Read More

Compensation and the Model Workshop Aug 14-15
posted by MVI | Jun 30 2017 - 1:56pm

The Compensation Workshop is next month and filling up fast!

Read More

The Extraordinary Clinical Manager Program is almost here!
posted by MVI | Apr 5 2017 - 11:34am

The Extraordinary Clinical Manager Program is fast approaching (April 22-24) and it will not be run again for a while as it is so intense! We just wanted to be considerate and get the word out! The other program to get on the schedule is People Development & the Model (May 24/26). This is one of MVI’s most impactful programs as all quality comes from your People Systems! This program just BUILDS as more Best Known Teaching Practices are discovered via benchmarking and are systemized!

Read More

BAD BAD Hospice Moves! - Reminders
posted by MVI | Mar 16 2017 - 2:13pm
  • NEVER choose the proportional method of Medicare CAP calculation when you have been grandfathered with a stream-lined method. This change will cost you
  • MILLIONS and MILLIONS in value as well as the fact that you can’t effectively manage patient LOS mix anymore. A truly dumb, dumb move no matter if you are or have been in CAP trouble…

Read More

The MVI Compensation Survey: The Power of Performance Pay
posted by MVI | Nov 29 2016 - 3:12pm

Multi-View just distributed its annual Hospice Compensation Survey results. It reports current compensation packages for CEOs, CFOs, Clinical Managers, RNs, Social Workers, CNAs, Chaplains and more. For the second year we've included a section on performance pay. We're encouraged that more organizations are using standards pay and performance pay as part of their management systems. Not surprisingly Hospices that use performance pay or standards pay have have a 38% higher ADC than Hospices that do not. 


Read More


Program: People Development & the Model
“The training was EXCELLENT! I really enjoyed learning how important Spirituality was in the success of an organization. I was challenged to improve my skills and those within my department and agency. The conference site is wonderful and being surrounded by nature is calming. It was nice to spend time learning in an environment with minimal to no disruptions. The food was excellent!”
~Jessica Duffy, Hospice of Southern Maine