News & Articles

A Dozen Ways to Maintain Profitability during Census Fluctuations
posted by MVI | Mar 9 2018 - 7:36am

A Dozen Ways to Maintain Profitability during Census Fluctuations

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31 Hospice Marketing Insights in March--Numbers 1 - 10
posted by MVI | Mar 9 2018 - 7:30am
Top 10 Biggest Hospice Mistakes
posted by MVI | Mar 1 2018 - 6:57am

In 20 years of serving Hospice we’ve seen a lot of mistakes. One was the CEO who bought a cow for the Hospice. Another was the CEO who asked her CFO to create a 10-year budget. Sometimes you don’t know whether to laugh or cry . . . or just shake your head. Fortunately, nearly all mistakes are fixable--or you just live with them. But some mistakes can be fatal to an organization. We want to prevent that. And for many Hospices, we have. For many others, we’ve shared our experiences and helped prevent them from going down painful roads.

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New! Andrew Reed Video
posted by MVI | Jan 13 2017 - 4:41pm

Fresh new video from Andrew Reed! And it's one of Andrew's most popular topics: Standards & Accountabilty. Click here and see how you can transform your organization with powerful principles and the Best Known Practices of the 90th percentile.

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90 Seconds with Andrew: One Careful, Sustainable Step at a Time
posted by MVI | Oct 24 2016 - 2:44pm

The first principle of the Model is that sustaining gain is more important than speed. You move one careful, sustainable step at a time. Click here to see Andrew's 90-second example of this principle.


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Where Should CFOs Spend Most of Their Time?
posted by MVI | Jul 5 2016 - 11:57am

This is a good question, not only for a CFO but for the CEO (Chief Teaching Officer) and all Managers and staff! 

Here are my ideas:

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It Is Interesting That The Most Profitable Hospice CEOs Are The Ones That Attend The Profitability Program
posted by MVI | Mar 15 2016 - 2:02pm

Why is this so?  

It is not as easy a question to answer as one might think. Like most things, when something is truly considered and contemplated, multiple reasons arise. We realize that we are very limited in our understanding of life and how it works… This fact struck me after a recent Profitably Program.

Here are a few of the reasons:

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Are Your Managers Really Professional Hospice Managers?
posted by MVI | Nov 10 2015 - 11:04am

I am not trying to be condescending, but I can prove this unsettling nudge with a single question: “What is the median cost of Medications on an NPR% basis in this country?” Go ask any of your Clinical Leaders at random. Go do this now.  I will wait…. (Pause)

OK! Did your Clinical Leader know this BASIC bit of information? If they did get it right, was there an uncertainty in their response? Perhaps a slight hesitation?  Did you know the answer to this question yourself? This is telling…

Here is my point:

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Why Would Anyone Want to be Led by You?
posted by MVI | Oct 6 2015 - 1:53pm

I haven’t read the book, but it is an excellent question!

Why would anyone want to be led by you? Hmmm…. 

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Program: People Development & the Model
“I had not received instruction or guidance on how to teach. This workshop has been “eye opening” for me. I have learned so much in such a short time that I can go back and use to train our staff at our Hospice.”
~Lisa Dozier, Roper Hospice