News & Articles

Think from the Chair
posted by MVI | Feb 5 2019 - 8:26am

Lessons from a year on the road . . .

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A Dozen Ways to Maintain Profitability during Census Fluctuations
posted by MVI | Mar 9 2018 - 7:36am

A Dozen Ways to Maintain Profitability during Census Fluctuations

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31 Hospice Marketing Insights in March--Numbers 1 - 10
posted by MVI | Mar 9 2018 - 7:30am
Top 10 Biggest Hospice Mistakes
posted by MVI | Mar 1 2018 - 6:57am

In 20 years of serving Hospice we’ve seen a lot of mistakes. One was the CEO who bought a cow for the Hospice. Another was the CEO who asked her CFO to create a 10-year budget. Sometimes you don’t know whether to laugh or cry . . . or just shake your head. Fortunately, nearly all mistakes are fixable--or you just live with them. But some mistakes can be fatal to an organization. We want to prevent that. And for many Hospices, we have. For many others, we’ve shared our experiences and helped prevent them from going down painful roads.

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90 Seconds with Andrew: One Careful, Sustainable Step at a Time
posted by MVI | Oct 24 2016 - 2:44pm

The first principle of the Model is that sustaining gain is more important than speed. You move one careful, sustainable step at a time. Click here to see Andrew's 90-second example of this principle.


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Do Compensation Systems Work in Hospice?
posted by MVI | Aug 11 2015 - 1:25pm

An organization’s compensation systems are the most POWEFUL tools to shape behavior and create healthy and happy Hospice cultures. However, most leaders can’t get past the “fear barrier.” Therefore, only the elite of our movement use them insightfully to create fair and rewarding systems…systems that make management vastly easier because they are STRUCTURAL and do not rely on the personal inspection of work that can ebb with energy levels and the constraints of time. Accountability can be “fine-tuned” with a great compensation system.

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People Development and The Model
posted by MVI | Mar 18 2015 - 1:59pm

The People Development & The Model Program is perhaps the most important of all MVI Tough Trainings, because it has such large scale implications.

An organization can be no more or less than the quality of its People Development system.

The CEO must have the clearest vision of all leaders regarding this paradigm shift if a Hospice is to really move to the 90th percentile.  A Hospice can only compete on the basis of quality, and quality only comes from People Development. Is your People Development system what it needs to be?

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Let’s Get Serious About Money and Profitability!!!
posted by MVI | Nov 6 2013 - 1:12pm

Money moves the human world. It drives an enormous amount of human behavior. It is often the determining factor in whether we do or don’t do something. Money translates into capacity and the drive for life derived from the survival instinct. Money is highly, highly emotional… We want to “feel” we have enough nuts stored away. This applies to nearly everyone.

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BEST PRATICES... Are Never What the Masses Do
posted by MVI | Sep 30 2013 - 10:22am

It seems that someone is always trying to sell something. I grow weary of it…unless it is something I need. May God strike down MVI if we ever sell something to a hospice that is not needed! HOWEVER, as a leader, whether a CEO, CFO, Clinical Leader or any other asset manager, you are constantly selling ideas. I sell ideas hard if I am convinced the direction is more than marginally beneficial. That’s my job. It’s your job too. In fact, it is the 1st Duty of a leader. 

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MCOs and ACOs Love the Model!
posted by MVI | Aug 12 2013 - 11:22am

An interesting trend is occurring with MCOs (Managed Care Organizations) and ACOs (Accountable Care Organizations) and their relationships with hospices. Many are choosing to partner with hospices that do the Model over those that don’t. My jaw has dropped repeatedly since the end of 2012 and throughout this year as I witness hospices using the Model to sell value to strategic partners. This means that many MVI clients are poised well! Yea!

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Program: People Development & the Model
“Informative, innovative information presented in a relaxed atmosphere. Eye-opening as we reviewed so many NEW concepts in the world of Hospice! You’ve given me a lot to think about… THANK YOU!”
~Patricia Oren, Hinds Hospice