News & Articles

A Dozen Ways to Maintain Profitability during Census Fluctuations
posted by MVI | Mar 9 2018 - 7:36am

A Dozen Ways to Maintain Profitability during Census Fluctuations

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Top 10 Biggest Hospice Mistakes
posted by MVI | Mar 1 2018 - 6:57am

In 20 years of serving Hospice we’ve seen a lot of mistakes. One was the CEO who bought a cow for the Hospice. Another was the CEO who asked her CFO to create a 10-year budget. Sometimes you don’t know whether to laugh or cry . . . or just shake your head. Fortunately, nearly all mistakes are fixable--or you just live with them. But some mistakes can be fatal to an organization. We want to prevent that. And for many Hospices, we have. For many others, we’ve shared our experiences and helped prevent them from going down painful roads.

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It Is Interesting That The Most Profitable Hospice CEOs Are The Ones That Attend The Profitability Program
posted by MVI | Mar 15 2016 - 2:02pm

Why is this so?  

It is not as easy a question to answer as one might think. Like most things, when something is truly considered and contemplated, multiple reasons arise. We realize that we are very limited in our understanding of life and how it works… This fact struck me after a recent Profitably Program.

Here are a few of the reasons:

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Want to Get Better Results with Your Model?
posted by MVI | Sep 3 2014 - 12:44pm

Most hospices get an additional 5% of NPR profit after doing a Model Workshop or doing the Model very well based on the workbooks and other materials. However, some hospices have attained 30%!  Of course, the Model is more than money as it impacts how each visit and phone interaction is done. But the money results are so easy to quantify! Obviously, part of a dramatic financial improvement is dependent upon “where” a hospice is positioned before its great transition. If things are bad, it is easier to score big quickly.

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Economies of Scale?
posted by MVI | Sep 3 2014 - 12:38pm

With all the talk of “scale” and the “economies of scale” in hospiceland, I think that many folks are missing a lot of opportunity. Let’s really think about this… Consider your hospice, especially if you are a hospice with an ADC of 100 or more. You may be saying to yourself…

“If I only had more census… If I only had more patient volume… If only LOS was longer… If I only had… If…” 

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Destroying the NFP Mentalities Regarding Profitability
posted by MVI | Feb 27 2014 - 4:25pm

I am on a mission to keep as many NFP hospices from tanking as possible. This directly relates to profitability. So at the risk of staying in trouble, let’s destroy many of the NFP ideas that plague our movement (Again, it is not an industry unless we’ve surrendered to the idea of being a homogenized form of healthcare). Frankly, I think that many FP players have it right from a business standpoint...and NFP’s need to take some lessons.

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Let’s Get Serious About Money and Profitability!!!
posted by MVI | Nov 6 2013 - 1:12pm

Money moves the human world. It drives an enormous amount of human behavior. It is often the determining factor in whether we do or don’t do something. Money translates into capacity and the drive for life derived from the survival instinct. Money is highly, highly emotional… We want to “feel” we have enough nuts stored away. This applies to nearly everyone.

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MVI Launches The Profitability Program
posted by MVI | Oct 30 2013 - 9:49am

Through the years, we have had several iterations of the CEO program. All good. However, profitability is MVI’s core competence and it is a topic we can teach well. Profitability is essential to organizational sustainability and capacity. This is a completely new 2-day program designed to create a crystal clear roadmap of what is specifically needed to move into the neighborhood of the hospice financial outliers.

To learn more and sign up visit the Tough Training page.

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Reality: Your Financial Results are Your Most Important Measurement to be a Sustainable Organization
posted by MVI | Jan 1 2012 - 12:00am

It’s 2012 and changes are coming NOW in how we operate our hospices. It is an ideal time to look at your benchmarking numbers. Go ahead and print out your Executive Dashboard report from the MVI BA. It should only take you less than a minute. Take a hard look at your numbers compared to the Median (50th percentile). 

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A War of Single Percentage Points
posted by MVI | Dec 31 2011 - 12:00am


Program: People Development & the Model
“Andrew, thank you for being a GREAT TEACHER! The information and ideas that you presented have impacted my professional and personal life… Your enthusiasm and motivation are contagious! I can’t wait to develop Standards, implement System7 and make Mountain Valley Hospice the best ever! The ripple effect will impact many people, employees, patients and families. Thank you! WOW!”
Anna Marie Hoyer, Mountain Valley Hospice