News & Articles

31 Hospice Marketing Insights in March--Numbers 1 - 10
posted by MVI | Mar 9 2018 - 7:30am
Top 10 Biggest Hospice Mistakes
posted by MVI | Mar 1 2018 - 6:57am

In 20 years of serving Hospice we’ve seen a lot of mistakes. One was the CEO who bought a cow for the Hospice. Another was the CEO who asked her CFO to create a 10-year budget. Sometimes you don’t know whether to laugh or cry . . . or just shake your head. Fortunately, nearly all mistakes are fixable--or you just live with them. But some mistakes can be fatal to an organization. We want to prevent that. And for many Hospices, we have. For many others, we’ve shared our experiences and helped prevent them from going down painful roads.

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NHPCO President Edo Banach joins Andrew at the MVI Retreat Center
posted by MVI | Dec 20 2017 - 11:36am

NHPCO President Edo Banach sat down at the MVI Retreat Center to talk Hospice with Andrew. You'll be surprised.

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Taking Care of Your People Will Solve Most Organizational Problems!
posted by MVI | Nov 27 2017 - 2:20pm

Taking Care of Your People Will Solve Most Organizational Problems!

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Great Hospice story from NPR
posted by MVI | Oct 24 2017 - 8:16am

Andrew has been teaching (and preaching) that Hospice needs to move back toward its volunteer roots. Here's a great story from NPR about volunteer-based Hospice:

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MVI CEO Retreat
posted by MVI | Aug 23 2017 - 11:20am

MVI CEO Retreat

September 18th and 19th – MVI Executive Retreat Center

Hey All! Just a reminder of the MVI CEO Retreat! This special program is at a one-time rate of only $500 instead of the normal $1,750! We just want to see you share together!

The CEO Retreat


Audience: CEOs, Executive Leadership and Board of Directors



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Upgrade to CYMA 16 for Payroll Clients
posted by MVI | Aug 21 2017 - 9:48am

If you use CYMA to process your payroll the time has come to start looking at when a good time will be to upgrade to CYMA v16. Because CYMA 17 will be coming out soon, and CYMA will only support the 2 newest versions of the software for payroll updates, this needs to be done no later than Dec. 31, 2017 to make sure your installation is able to be supported. Ideally we would recommend completing the upgrade prior to the Thanksgiving holiday, since schedules become difficult to coordinate come December.

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CEO Retreat in September 18 & 19!
posted by MVI | Jul 24 2017 - 11:51am

A Journey of Self-Discovery through the Pragmatic Realities of Leading an Organization!

Being a CEO, especially of a Hospice, is quite a journey! It is a profound journey of growth! In fact, it is a Spiritual journey to say the least if we are true “believers” in what we do! It is a cumulative experience with tremendous responsibility for the welfare of others that helps fuel our growth and fulfill this tremendously valuable and revolutionary Hospice mission!

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Use Image Recall Mechanisms to Improve Every Visit!
posted by MVI | Jul 14 2017 - 1:30pm

Andrew Reed teaches Hospice managers to use Image Recall Mechanisms to help clinicians make every visit as perfect as it can be--for every patient, every time. Image Recall Mechanisms (IRMs) are are simply “cues” or “triggers” that are strategically positioned in the care environment to prompt a clinician what to do and when with very little effort. This makes learning the Visit Structure, as well as doing work, much easier as less has to be memorized.

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Compensation and the Model Workshop Aug 14-15
posted by MVI | Jun 30 2017 - 1:56pm

The Compensation Workshop is next month and filling up fast!

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Program: Clinical Leader Program:
“This class has been the best 2 1/2 days I have ever spent in my life to help me with my career and I so thrilled by my CEO had the trust to send me here. I believe I have what is necessary to teach and perform at an exceptional level.”


Laurie Miller, Community Hospice