The Extraordinary Clinical Manager Program

The Extraordinary Clinical Manager Program is a REVOLUTIONARY and rigorous 2-day program with laser-beam FOCUS on the Management skillset needed to be a TRUE Professional Hospice Manager. There is nothing else like it. The program will show how to make work as well as the job of being a Clinical Manager much EASIER based on what the 90th percentile Managers do! Up to 70% of an employee’s development/morale/retention is based on the immediate supervisor as all front-line staff take their behavioral/performance cues from this position! Therefore, a Hospice “doing the Model” will recognize this fact and build its strength/quality around creating top-rung Clinical Managers supported by amazing structures that transform the job of management! 


The program focuses on skills such as

  • How to Teach Perfect Visits with Perfect Documentation
  • How to Teach People Accountability
  • How to Manage to the Model even with Fluctuations in Patient-Volume
  • Attraction and Retaining Talented Clinicians
  • How to Manage with NPR Percentages
  • How to do the 1st Duty of a Manager
  • TOP Meeting Methods


NASBA CPE hours: 16

Learning Objectives:

  • Explain the 1st Duty and why it is so important.
  • Explain how to make the job of Clinical Management, EASIER and thus attractive.
  • Demonstrate how to teach Perfect Visits with Perfect Documentation.
  • Describe a True Professional Hospice Manager that is able to distinguish between poor, mediocre and World-Class quality and performance.
Participants will learn: 
Explain the 1st Duty and why it is so important.
Explain how to make the job of Clinical Management, EASY and thus attractive.
Demonstrate how to teach a clinical visit, phone skills and documentation structure.
Become a true Professional Hospice Manager that is able to distinguish between mediocre and world-class performance.
Flat Rock, NC | The MVI Retreat Center
Training Introduction: 
The Clinical Manager Program is an intense “experiential” leadership and managerial skills lab where Managers, especially Clinical Managers, learn very specific skills via practice using advanced techniques and tools.
Training Date: 
Monday, October 19, 2020 - 8:16am to Tuesday, October 20, 2020 - 5:00pm

MVI offers a $250 discount for participants that register 1 month prior to a program. This helps us with planning as we try to provide high-quality events with tremendous attention to the details of the experience. Advanced Preparation: Study Materials and a study aid Pre-Exam containing content similar to the Exam used in the program will be emailed approximately 1 month before the event upon receipt of payment.

For more information regarding administrative policies such as refunds, cancellations and complaints, please contact Multi-View Incorporated Systems at 828-698-5885.

Andrew Reed, CPA
$1,750 per participant ($250 discount with early registration)
CPE Hours: 
16 CPE Hours
Scheduled Training: 
Future Dates TBA


“Andrew, thank you for being a GREAT TEACHER! The information and ideas that you presented have impacted my professional and personal life… Your enthusiasm and motivation are contagious! I can’t wait to develop Standards, implement System7 and make Mountain Valley Hospice the best ever! The ripple effect will impact many people, employees, patients and families. Thank you! WOW!”


Anna Marie Hoyer, Mountain Valley Hospice