E-Normous Library


Visit Scenario 4 - Service Failures - MP3

Visit Scenario 5 - Visit From Hell - Complex - MP3

Visit Scenario 8 - Reluctant Caregiver - MP3

Visit Scenario 9 - Resistant Caregiver - MP3

You Can't Be Extraordinary Without Extraordinary People Development Systems - MP3



Program: People Development & the Model:
“Andrew, I am very thankful that my organization chose to send me to this workshop. I have learned SO much about how to be a better leader and TEACHER!”


Carla Story, RN, BSN, CHPH, Hospice of Hope