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E-Normous Library

Free Resources

Audio

Accountability - Presented Live at the 2015 NHPCO MLC

Basic Hospice Accounting

Becoming a Great Hospice Board Member

Becoming Great

CEO Preparation for the Model

CYMA - The Accounting Choice for Hospice

Five Things Your Hospice Needs To Do Now

Hospice Hell

Profitability - Making Your Hospice a Financial Success

The Model - Balancing Purpose and Profit

Visit Scenario 1 - Visual Teacher Aid - Average American

Visit Scenario 2 - Visual Teacher Aid - Bad Experience

Visit Scenario 3 - Visual Teacher Aid - Deep South

Visit Scenario 4 - Visual Teacher Aid - Service Failure

Visit Scenario 5- Visual Teacher Aid - Visit From Hell

Practices

Accountability Contracts for Employees - Management

Tool

Aggregate CAP Tool from CMS

Model Decision Dashboard Demo

Model Teaching Tool - v18.0

MVI COA UPDATE 2014

Pages

TESTIMONIAL

Program: People Development & the Model
“I had not received instruction or guidance on how to teach. This workshop has been “eye opening” for me. I have learned so much in such a short time that I can go back and use to train our staff at our Hospice.”
~Lisa Dozier, Roper Hospice