E-Normous Library

Free Resources


The Most Transformative Brochure You Will Ever Pick Up!

Accountability - Presented Live at the 2015 NHPCO MLC - MP3

Becoming a Great Hospice Board Member - MP3/CD

CYMA - The Accounting Choice for Hospice - MP3/CD

The Model - Balancing Purpose and Profit - MP3/CD


Resources for Key Frustrations - Edition 2.0 - 19.12 - PDF

Steps to Implement the Model - 18.2 - PDF

The Hospice Medicare Advantage Carve-In Survival Guide - 19.3.4 - PDF


The Most Transformative Brochure You Will Ever Pick Up!

Clinical Manager Reports - Power Point

Model Teaching Tool - v18.6

MVI Chart of Accounts UPDATE 2014

You Can't Be Extraordinary Without Extraordinary People Development Systems - Presentation Slides


Bad Hospice Accounting Practices - Video

Best Known Practice: On-Call - Video

Conversations with Outliers: Benjamin Edy - Video

Conversations with Outliers: Michaela Vandersee - Video

Conversations with Outliers: Rhonda Osbourne - Video

Conversations with Outliers: Rita Burch - Video

Edo Banach at MVI's Studio - Video



Program: People Development & the Model:
“Andrew, thank you for being a GREAT TEACHER! The information and ideas that you presented have impacted my professional and personal life… Your enthusiasm and motivation are contagious! I can’t wait to develop Standards, implement System7 and make Mountain Valley Hospice the best ever! The ripple effect will impact many people, employees, patients and families. Thank you! WOW!”


Anna Marie Hoyer, Mountain Valley Hospice