E-Normous Library

Free Resources


Visit Scenario 1 Script - Average American

Visit Scenario 10 Script - Can't Do It Caregiver

Visit Scenario 2 Script - Bad Experience

Visit Scenario 3 Script - Deep South

Visit Scenario 4 Script - Service Failure

Visit Scenario 5 Script - The Visit From Hell

Visit Scenario 8 Script - Arrogant Archabald

Visit Scenario 9 Script - Elegant Elton

You Can't Be Extraordinary Without Extraordinary People Development Systems - Presentation Slides


Bad Hospice Accounting Practices

Best Known Practice: Admissions & On-Call

Compensation and The Model (part 1 of 2)

Edo Banach at MVI's Studio

IPU Units & The Model-PROMO

Marketing Design Webinar Spring 2018

Model IRMs

Model Organization

The Model Hospice Nursing Visit Trailer

What is the Model?



Program: Clinical Leader Program
“This class has been the best 2 1/2 days I have ever spent in my life to help me with my career and I so thrilled by my CEO had the trust to send me here. I believe I have what is necessary to teach and perform at an exceptional level.”
Laurie Miller, Community Hospice