Virtual Tough Training – The CEO Retreat 2022 – October ’22 – VIDEO

The CEO is both the problem AND the solution of the organization. Everyone is taking behavioral and performance cues from the Leader, so eventually the organization becomes a reflection of the person at the top. In this Tough Training, Andrew gets intensely pragmatic about the CEO’s work: Cast a Captivating Vision, FOCUS the organization, face the quantified TRUTH, build extraordinary Clinical Leaders, establish Perfect Standards, and create a culture where people OWN their results.

World-Class organizations do not get there by following the Herd. Andrew uses decades of experience with more than 1,300 Hospices to explore Benchmarking, The Perfect Visit, System7, Compensation, growth, profitability, Accountability and the structural practices that separate the 90th percentile from average. The CEO must have the Courage to begin moving before everything is figured out—and then make a thousand course corrections toward the Vision.

What the Training Covers

• The CEO as the Model for the Organization
  Understanding how the Leader’s Vision, behavior, Energy, FOCUS and Standards are replicated throughout the organization.
• Facing the Quantified TRUTH
  Using Benchmarking, financial results and performance measures to see the organization as it actually is—not simply as Leadership believes it to be.
• Perfect Standards & System7
  Defining what PERFECT means according to organizational Standards, standardizing The Perfect Visit, and Teaching those Standards throughout the organization.
• People Development & Extraordinary Clinical Leaders
  Developing the “70 Percenters”—the immediate Leaders who have enormous influence over staff Development, Morale and Retention.
• Accountability, Compensation & Becoming an Outlier
  Creating a high-Accountability culture, connecting Compensation to results, strengthening Quality and profitability, and using proven practices to move beyond average performance.