Training Introduction: This is truly an executive retreat that helps CEOs become “aware” of what the Outliers are doing…because you have to see it in order to build it! Training Description: CLICK HERE TO REGISTER. UPDATED FOR THE HOSPICE MEDICARE CARVE-IN: This is an executive retreat that helps CEOs become aware of what Outliers are […]
CLICK HERE to Register Training Introduction: The Clinical Leader Program is an intense “virtual” leadership and managerial skills lab where Leaders, especially Clinical Leaders, learn very specific skills via practice using advanced techniques and tools. Training Description: The Extraordinary Clinical Leader Program is a REVOLUTIONARY and rigorous 1-day program with laser-beam FOCUS on the Management […]
Bill Taylor, our Manager of Magic! Services, shared invaluable insights focusing on Hospice Staffing and Productivity. · We also detailed some amazing MVI Tools to help you contain costs and track productivity. Watch the video here: MVI Webinar – Taking care of business #hospice consulting
Our annual CEO Retreat will be held on Tuesday, April 13th, 2021 at 10:01AM until 6:01PM EST. Not limited to CEO’s, this once a year executive retreat helps everyone see what the top Hospices are doing! Click Here for information or to register.
Andrew says, “Money doesn’t move quality. Intention moves quality.” The steps to move your CAHPs scores are simple, but it all comes down to accountability. Do you have the stomach to hold your people accountable? To move your CAHPs scores you’ll need to Intentionally redefine your care system, visits and team design Set standards around […]
In August 2020 the leader of a Managed Care Network spoke about quality and the Medicare Advantage Carve-in. The world of Hospice seems to be looking for partners, groups to speak for them. But Sachin Jain, MD, the CEO of the SCAN Health Plan, is looking for quality. From his perspective quality is king. He […]
So far, my biggest take-away from Hospice’s response to COVID-19 is the rate at which Hospice ADAPTED. I am so proud of my friends in Hospice and how quickly they learned, taught, moved and changed to meet the needs of their patients and staff. And a corollary to this: Hospices I work with are already […]
Hindsight is 20/20 by Kent Brooks “I wish I knew then what I know now”, “I wonder what might have happened if…?” These are phrases that have come out of my mouth over the past six months. After a 12-year career in Hospice Administration (Exec Director/CEO/COO), where I employed many MVI tactics at NFP […]
Andrew says the job of the CEO is to create the “Conditions for Success” for her staff.I was with an organization once during what Andrew calls my “professional obligation”. I told the CEO that her HR person needed to learn how to recruit in the digital age. Explosion. Face red. Outside voice in a small conference […]
Just the other day, we were in a meeting with a client, and he says, “COVID has exposed our indirects.” He went on to say that some of his indirect staff who are presently working from home are finished with their work much sooner than when they’re in the office. What does this mean? It […]
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