Virtual Tough Training – Designing an Extraordinary People Development System – November ’21 – VIDEO

The ONLY path to true excellence in Quality and economic performance is through the development of human beings. We are humans, working in human organizations, serving humans—so People Development must become the organization’s #1 strategic direction. In this Tough Training, Andrew moves far beyond conventional “training” to explore how great organizations intentionally develop Confidence, Self-Control, Accountability, Professional Knowledge, Teaching ability, Meaning, Purpose, and the FEELING of progress.

This is about creating the conditions for people to become more than they were when they arrived. Andrew examines the complete People Development System—from Attraction and Selection through Teaching, Standards, Accountability, Compensation, Leadership, and Retention—while going DEEP into the inner work of human development itself. The goal is not merely better employees. It is stronger, happier, more Conscious human beings capable of creating WORLD-CLASS experiences for patients, families, and each other.

What the Training Covers

• People Development as the #1 Strategic Direction
  Understanding why all Quality, culture, economics, and organizational performance ultimately flow through the development of people.
• Attracting, Selecting, and Retaining Extraordinary People
  Building intentional People Attraction, Selection, Development, and Retention processes rather than leaving Talent to chance.
• Teaching, Standards, and Accountability
  Creating clear Standards, Teaching people deeply enough to understand Cause and Effect, and building Accountability that develops stronger, more Self-Regulating people.
• The Extraordinary Manager as Teacher
  Developing Leaders who Model the behaviors they expect, create the conditions for success, and spend their Energy developing people rather than merely supervising work.
• Developing the Whole Human Being
  Going beyond technical skills to Confidence, Self-Control, Meaning, Purpose, Happiness, Consciousness, personal growth, and the FEELING of progress that makes work—and Life—more significant.