Virtual Tough Training – Compensation & the Model – July ’26 – VIDEO
People behave the way they are paid. Compensation is one of the fastest ways out of financial trouble, one of the quickest ways to improve Quality, and one of the most POWERFUL structures for creating a HEALTHY Hospice culture. In this Tough Training, Andrew introduces the 4-Day Work Week COMPENSATION SYSTEM—a System Solution that combines Meaning, Lifestyle, Standards, the Buddy System, Objective Monitoring, and Automatic Accountability so clinicians can gain more Life while the organization gains stronger Documentation, Productivity, Confidence, retention, and financial performance.
This is about creating owners—not renters—and giving people skin in the game. Every paycheck becomes a report card. The System teaches Cause and Effect, rewards those who perform to Standard, smokes out those who lack Confidence, and removes four HUGE duties from Clinical Managers: monitoring Documentation, monitoring Productivity, performing annual reviews, and firing people. Less People Paid Well is the Formula!
What the Training Covers
- The 4-Day Work Week Compensation System
Structuring the 4DWW around professional latitude, the Buddy System, patient coverage, recruitment, retention, and the privilege of earning more Life. - Base Pay, Standards Pay, and Attitude Pay
Dividing Compensation into clear categories so employees maintain dependable base income while Quality, Documentation, Conduct, and Attitude remain financially meaningful. - Automatic Accountability Through Objective Monitoring
Using independent monitoring, immediate feedback, and Non-Wounding communication to identify non-standards and create payroll consequences without relying on manager confrontation. - Productivity, Financial Standards, and Net Patient Revenue
Connecting individual and leadership Compensation to measurable contribution, productivity units, contribution margin, and percentages of Net Patient Revenue. - Introducing the System Successfully
Branding the Compensation model, building Trust, winning influencers, piloting with a WINNER, using volunteer clinicians, and supporting the rollout with The Perfect Visit, System Seven, and Accountability Contracts.

