Visit Scenario 4 – Service Failures – MP3
Click here for the “How to Use the Visit Scenarios” File Click here for printable file of the audio
The Model Hospice Nursing Visit Trailer
This is an “example” of what MVI produces and that many Hospice use to train their clinical staff on how to do their ideal hospice visit.
Visits – The Face of Hospice – MP3/CD
Visits – The Face of Hospice – MP3/CD Susan Balfour of MVI Compensation Systems briefly discusses some of the aspects of shaping visits to meet the needs of patients and families, as well as those of your organization. (11 minutes)
Whose Goal is it Anyway – MP3/CD
Whose Goal is it Anyway – MP3/CD This message is from Kit Cosgrove and Tamara Bowman from the Hospice of Charleston. From this great customer service message many hospices have incorporated elements into their perfect visit design. (45 minutes)