This month, we are using the MVI Benchmarking Application (BA) to review hospice IPU performance. We took a few minutes and ran queries in the BA to get stratified data. In this article, as in all articles of this nature, we will not interpret the numbers, but will rather let the numbers speak for themselves.
We have also selected a number of data-points of interest relating to this query. Any filter criteria selection in the BA impacts MANY areas and aspects of operations. This is why we designed our query system so interested parties can get a more complete view of hospice operations within the constraints of the data in our database. Querying the database by IPU is a great way to illustrate this.
Keep in mind that when looking for best practices, rarely (if ever) are they found in the masses or the most commonly used approaches. Otherwise, how could they be best?! However, the measure of central tendency (with the median being the most accurate) is absolutely essential in order to gain the perspective needed to separate yourself from the herd. Without this, you have little perspective and are operating in a vacuum. True hospice professionals know what is happening in our industry.
MVI uses the median or 50th percentile as it is the most accurate measure of central tendency, superior to averages (mean) or modes. However, more attention should be given to the 90th Percentile if a hospice wants to be an outlier.