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Manager Development Modules

Manager Development Modules

00 Why Were You Selected to be a Manager?

01 What is Management? – The Direction of Energy and Resources

03a Knowing the Business - The Business of Hospice

03b Benchmarking: The Only Way to Be a True Professional Hospice Manager

03c Knowing the Business - Reserves

03d Knowing the Business - Shedding Outdated NFP Mindsets

03e Knowing the Business - Factors of Profitability & NPR

03f Knowing the Business - NPR Percentages Efficiency Variance, Building Reserves, and Weathering PR Disasters

03g Knowing the Business - NPR Percentages Homecare, Indirects, IPUs

05 Learn From the Outliers

07 Accountability & Standards

08a MVI Financials

08b Managing With MVI Reports

10 Phone Interaction Design

11a The Visit Structure Design Live (part 1 of 2)

11b The Visit Structure Design Live (part 2 of 2)

12 How to Teach Documentation

TESTIMONIAL

Program: People Development & the Model
“Thank you for your time Andrew! I found this presentation almost scary at times, exciting and enlightened! I see this Model as VERY sound and can be implemented soundly…”
Lori Cherkessk, Hinds Hospice