Meet the Team

Multi-View Incorporated Systems

Andrew Reed, CPA/System Analyst, Hospice Consultant
President and CEO

Andrew is one of the most influential people in the United States regarding the business operations of Hospice. He is perhaps best known for “the Model” - a modern approach to Hospice management which creates a high-quality, predictable experience that is financially balanced. The Model helps Hospices bring meticulous intention to virtually every aspect of the care experience including phone interactions, visit structures as well as indirect areas that support the frontlines of care. The innovations have helped to create some of the most successful Hospice platforms in the history of the movement resulting in the highest valuations, quality scores and phenomenal economic performance. Andrew has worked with over 850 Hospices over the past 20+ years.

Andrew formed Multi-View Incorporated (MVI) in 1996 to provide assistance to Hospices specifically in the business area. Since then, MVI has multiplied into several different companies including MVI, MVI Systems, MVI Benchmarking and MVI Media. Andrew has personally visited hundreds of Hospices.

Bill Taylor, CPA
General Manager

Bill Taylor joined MVI in 2011 and found a home. He’s a CPA, Hospice consultant, and manages the MVI Systems teams. Bill helps clients implement their Model, compensation systems and Hospice accounting practices. He also helps support CYMA and F9 while working on MVI’s cost report team.  He’s most at home talking with MVI clients, helping their work flow move smoothly and more efficiently. He can be found at many MVI Conferences and Workshops soaking up the electricity created when Andrew teaches Hospice leaders the business of Hospice.


Network Team

Troy Gehrke
Manager of Network Services
Troy works with clients regarding their F9, CYMA Training and Support. He is also on the MVI Team that prepares Medicare Cost Reports for our clients. Troy has a Bachelor of Science in Financial Accounting from the University of North Carolina at Asheville and thoroughly enjoys working with MVI’s Hospice clients.


John Powell
Accounting & System Consultant
John is an accountant and Hospice consultant with systems administration experience. Before joining MVI, he worked as a consultant for a variety of organizations (for-profit and not-for-profit) assisting them in developing custom financial reports and electronic information integration. While formally retired, John continues to work with Multi-View during the busy Medicare Cost Report season.


Jay Hally
CYMA Training and Payroll Specialist
Jay serves MVI clients in the areas of CYMA support and payroll. He has over ten years of financial and managerial oversight of medical facilities that serve people with developmental disabilities. Prior to his discovery of the healthcare field, Jay provided accounting support for several organizations in the New England area including Talbots and State Street Global Advisors. In addition, he has assisted a number of companies with strategic planning, fundraising and professional accrediting. Jay places a great value on making a difference in people’s lives and is excited about the opportunity at MVI to help those who are in the business of helping others.


JT Lapp
CYMA Technical Support and Installation Specialist
JT joined CYMA after working in the world of database management and digital education. His expertise in learning management systems makes JT the perfect person to oversee MVI’s continuing education programs. JT’s technical experience helps MVI clients keep their CYMA and F9 working optimally on several platforms.



Michelle Ellsworth, CPA
CYMA Training and Payroll Specialist
Michelle is a CPA with Health Care and audit experience. She supports CYMA, Hospice accounting and payroll functions. She’s also MVI’s go-to for Excel-related heavy lifting. Michelle has joined MVI’s cost report team as well.



Jim Georgeson
Chief Media Engineer
Jim heads up all MVI Media services. He's an accomplished sound engineer having overseen several projects for dozens of artists all over the country. Jim oversees MVI video projects as well. Though he's typically hard at work on the MVI soundboard, but he can occasionally be seen behind the cameras at an MVI Tough-Training event.


Wayne Redden
Media Engineer
Wayne is an accomplished musician and sound engineer. He's worked in several studios and and on nearly every MVI project over the last two years. He also edits most MVI video projects. Many MVI Tough-Training regulars recognize Wayne from their dreaded "first-hour-visit" videos.



Multi-View Incorporated Benchmarking

David Ash
Director of Benchmarking Operations
David heads Multi-View Incorporated Benchmarking. He is an expert in software integration, report design, and technical accounting solutions. He has personally trained hundreds of Hospices on CYMA, F9, Crystal Reports and other applications since early 1999. His knowledge and vast experience with patient-management, accounting, payroll, and donor systems makes him one of the most sought-after consultants in this area. David is also a master of data repair and alternative technical solutions.


Chris Vicars
Manager of Benchmarking Services
In addition to overseeing the day-to-day Benchmarking operations, Chris works with clients regarding their MA, BA, and DD. Prior to joining MVIB she worked for years in patient care before deciding to make a career change. Chris holds Associate Degrees in Electronics Engineering and Accounting from Indian River State College. She really enjoys helping our Hospice Clients understand their numbers in the Benchmarking System.


Ember Pappas
Benchmarking Consultant
Ember is our Management Application (MA) Consultant for Benchmarking. Her work includes the initial set up of clients' MA and training clients in its use, as well as ongoing client support. She currently holds an Associates Accounting degree and is working on completing a Bachelor’s degree in Accounting. She comes to MVI with a background in education. Her love of learning and helping others lead her to take a position as a tutor in Accounting, (Mathematics, Statistics, & Economics) while in college. She is known for her ability to teach, finding new ways to explain things, and being approachable.


Greg Ash
Benchmarking Consultant
Greg is our Benchmarking Application (BA) Consultant, assisting clients with the installation of the BA on their computers, and providing detailed training on the system. Greg also provides technical support for issues clients may experience when using the system. Greg has 9 years of experience in the I.T. field, working with a wide range of organizations and systems.


Program: The MVI CFO Program 
“Thank you Andrew! Being new to the Hospice and Medical industry, this material and training will absolutely change my perspective of the job that I am in. I have been challenged out of the comfort zone and have been armed with a great selection of tools that I can take back and Teach!”
Barry Dowell, Mountain Valley