Andrew says, “Money doesn’t move quality. Intention moves quality.”
The steps to move your CAHPs scores are simple, but it all comes down to accountability. Do you have the stomach to hold your people accountable?
To move your CAHPs scores you’ll need to
- Intentionally redefine your care system, visits and team design
- Set standards around your care system
- Teach it well to staff
- Hold people accountable to it
Here’s a quote from a recent MVI client we worked closely with
Thank you Bill. I do think this program will change our Hospice. May came in at 10% which is fabulous! Thank you to Andrew and your team. We are very excited about the success we are having. Accountability is king!