Tough Training Faculty

Andrew Reed, CPA
President and CEO
Andrew is one of the most influential people in the United States regarding the business operations of hospice. He has introduced many service innovations that have improved economic performance and patient care simultaneously.  He has assisted in the creation of some of the most successful hospice business models centered around the ideas of World-Class Hospice and Designing the Perfect Hospice.  He has worked with hospices for 20 years.  He has been the CFO of many hospice programs and has been the CEO for multiple hospices on an interim basis.

Andrew is the primary instructor for the following programs:

  • The Model Workshop
  • People Development and the Model
  • The Clinical Manager Program
  • Board of Directors: The Hospice of Tomorrow Program
  • The Profitability Program (The CEO Program)
  • Inpatient Units & the Model
  • The CFO Program
  • Compensation & The Model

Bill Taylor, CPA
Manager of MVI's Magic! Service
Bill Taylor joined MVI in 2011 and found a home. He’s a CPA, Hospice consultant, and helps clients implement their Model, including their compensation systems and Hospice accounting practices.  Bill manages the MVI Magic! service, meaning he’s usually on the road working directly with clients who want to more quickly raise their quality and improve their financials. He’s been called MVI’s “Minister of Magic!”  Bill can be found at many MVI Conferences and Workshops soaking up the electricity created when Andrew teaches Hospice leaders the business of Hospice.




“This program was absolutely fantastic! Learning about the MVI Model enlightened me and inspired me to want to implement the necessary changes within our Hospice. Many thanks to Andrew and the MVI Team!”


Lori Thayer, Hospice of Stanly County