Virtual Tough Training – Inpatient Units & The Model – January ’22 – VIDEO

The right Leader, using the right practices, can transform an IPU. Drawing from MVI’s work with more than 200 inpatient units, Andrew shows why most IPU losses are unnecessary—and why the answer is to identify and COPY the Best-Known Patterns of the Outliers. That means knowing your unit’s “Magic Number,” giving the IPU Leader real authority to fill beds, protecting referral relationships, building Confidence in GIP Documentation, and putting skin in the game through Compensation.

But Purpose comes FIRST. The IPU exists to create an extraordinary experience for patients and families, and EVERY person entering that room is a Teacher. This Training brings the brains and the heart together: stronger care, stronger people, higher GIP occupancy, and an IPU that fulfills the Hospice Mission without unnecessarily crapping away hundreds of thousands—or millions—of dollars.

What the Training Covers

• The Eight BIG MOVES of Outlier IPUs
  Applying the Best-Known Patterns MVI has identified from high-performing inpatient units rather than simply accepting the Herd’s normal results.
• The IPU “Magic Number” & Financial Reality
  Knowing break-even, understanding the enormous impact of averaging one additional GIP patient, and managing the unit from quantified Reality.
• Leadership, Authority & Skin in the Game
  Giving the IPU Manager sweeping powers to bring patients into the unit and tying Leadership Compensation directly to IPU financial performance.
• GIP Occupancy, Referrals & Documentation Confidence
  Avoiding the scarring of referral sources, ensuring physicians facilitate rather than block appropriate GIP occupancy, and developing Confidence in IPU Documentation.
• People, Compensation & the Patient/Family Experience
  Tying staff Compensation to GIP occupancy, retaining talented IPU people, Teaching families rather than doing everything for them, and creating an extraordinary care experience.