MVI Empowerment Hours – Using Products as IRMs with Bernie Bullock + Q&A – VIDEO

Gratitude → Culture → Quality.
Bernie “Big Graphic” Bullock and the MVI team share real stories and practical tools for building a durable culture—where gratitude is practiced daily, visuals do the heavy lifting, and quality shows up in CAHP scores and patient experience.

What you’ll learn:

Daily gratitude practices that reshape mindset and biochemistry over time (no quick fixes—real habits).

How MVI’s “soul wrappers” (cups, signs, stickers, chair bands, etc.) drive behavior, standards, and a patient-first focus.

Why 85–93% of communication is visual—and how images/products shape culture and habits.

The Perfect Visit structure and CAHPS poster: linking visit steps to quality questions for measurable improvements.

Proven hospice strategies: certifications, rebrands, custom merch, training aids (flashcards, phone pads, gratefulness book).

Leadership’s role in morale, ownership, and kindness—plus an unforgettable story about care that went above and beyond.

Who is this for?
Hospice and home health leaders, clinicians, and ops teams who want practical, repeatable culture systems that raise quality and CAHP scores.

Featuring:
Bernie Bullock (“Big Graphic”), Nancy Mueller, and Andrew Reed

Resources mentioned:
Perfect Visit template • CAHPS poster • Cultural standards/”Lookbooks” • Training tools (Gratefulness book, flashcards, Perfect Phone Pads)

If you’re ready to elevate culture and quality, MVI can help.