Virtual Tough Training – The Extraordinary Clinical Leader Program – May ’21 – VIDEO
Hospice is profound work—and profound work requires a profound Leader. In this Tough Training, Andrew goes DEEP into what makes an Extraordinary Clinical Leader: not simply managing people, but Teaching them, inspiring them, developing their Confidence, and helping them perform Perfect Visits with Perfect Documentation and Perfect Phones. The Clinical Leader becomes the Model others replicate, so the real work begins with becoming the kind of person others naturally want to follow.
This Training balances the technical with the profound. Andrew explores Best-Known Success Patterns, Professional Knowledge, caringness as a “healing balm,” the Replication Principle, and the Leader’s responsibility to create the conditions where clinicians grow rather than simply have performance squeezed out of them. The goal is stronger people, stronger care, and Leaders capable of guiding others into the new and unfamiliar.
What the Training Covers
- The Profound Role of the Clinical Leader
Understanding Leadership as guiding people into the new and unfamiliar while living a Life and example that genuinely inspires others. - Teaching as the Primary Leadership Skill
Developing the ability to Teach Cause and Effect, transfer Best-Known Success Patterns, and replicate knowledge through the people you lead. - Perfect Visits, Documentation & Phones
Going DEEP into the clinical structures the Leader must know and uphold so clinicians consistently perform to the organizational Standard. - Confidence, Caringness & the Human Experience
Developing the intangible “healing balm” of genuine concern for others while strengthening Confidence through study, practice, and growth. - Developing People Instead of Squeezing Results
Focusing on the human being first, creating conditions for growth, avoiding wounding, and allowing Productivity and performance to emerge from genuine People Development.

