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Phone Scenarios 2: Billy Bob Thorton
Use this phone scenario with your clinicians as a demonstration of a quality phone interaction! Click the three dots on the right-hand side of the audio player below to download this audio:
Phone Scenarios 1: John Wayne
Use this phone scenario with your clinicians as a demonstration of a quality phone interaction! Click the three dots on the right-hand side of the audio player below to download this audio:
NuCair Basics: Running a Meeting – Letting Go – AUDIO
NuCair Basics, a culture of Humility & Openness… Part Three: Running a Meeting – Letting Go Presented by Andrew Reed, MVI Chief Teaching Officer
NuCair Basics: Visit Structure – AUDIO
NuCair Basics, a culture of Humility & Openness… Part Two: Visit Structure Presented by Andrew Reed, MVI Chief Teaching Officer
Example of a Phone Skills Training Audio Message for All Staff
This is an example of the type of audio file which a Homecare organization would create to train staff on Phone Skills. These audio files can be listened to redeem valuable “windshield” time and are auditory and NOT visual as phone interactions are auditory! To get immediate value, download this audio file and use it […]
Clinical Manager Scenarios 4 – Documentation – MP3
Clinical Manager Scenarios 4 – Documentation – MP3 Click here for the “How to use the Clinical Manager Scenarios” File I was going through your charts and I see this consent form was not signed.
Clinical Manager Scenarios 2 – Medication – MP3
Click here for the “How to use the Clinical Manager Scenarios” File LeAnn (insert name), I got a call today and Mrs. Davis ran out of her medication last night.
Clinical Manager Scenarios 1 – Accountability – MP3
Click here for the “How to use the Clinical Manager Scenarios” File Julie (insert name), this last week you have been placing the blame on your co-workers and haven’t been very helpful.