Archives

Clinical Manager Scenarios 3 – Complaint – MP3

April 1, 2020

Click here for the “How to use the Clinical Manager Scenarios” File Nancy, Mrs. Jones called yesterday and said her mom was really upset with you. She says that you were really rude to her.

Clinical Manager Scenarios 1 – Accountability – MP3

April 1, 2020

Click here for the “How to use the Clinical Manager Scenarios” File Julie (insert name), this last week you have been placing the blame on your co-workers and haven’t been very helpful.

Visit Scenario 11 – Reluctant Caregiver III – MP3

July 15, 2019

Click here for the “How to Use the Visit Scenarios” File Click here for printable file of the audio

Visit Scenario 10 – Reluctant Caregiver II – MP3

October 29, 2018

Click here for the “How to Use the Visit Scenarios” File Click here for printable file of the audio

Visit Scenario 9 – Resistant Caregiver – MP3

October 29, 2018

Click here for the “How to Use the Visit Scenarios” File Click here for printable file of the audio

Visit Scenario 8 – Reluctant Caregiver – MP3

October 29, 2018

Click here for the “How to Use the Visit Scenarios” File Click here for the printable file of the audio

Marketing & the Model: An MVI Core Message – MP3/CD

September 25, 2018

Marketing & the Model: An MVI Core Message – MP3/CD

Compensation & the Model: An MVI Core Message – MP3/CD

September 25, 2018

Compensation & the Model: An MVI Core Message – MP3/CD

Accountability & the Model: An MVI Core Message – MP3/CD

September 25, 2018

Accountability and the Model – MP3

CEO Preparation for the Model: An MVI Core Message – MP3/CD

January 30, 2018

CEO Preparation for the Model: An MVI Core Message – MP3/CD

Testimonials

“This class has been the best 2 1/2 days I have ever spent in my life to help me with my career and I so thrilled by my CEO had the trust to send me here. I believe I have what is necessary to teach and perform at an exceptional level.”

Laurie Miller, Community Hospice

“Everything was explained beautifully during the training, and I walked away saying “I get it!” By “it” I mean the Directional Correctness topics of Systems/Standardization, Compensation/Incentives, Measures, Accountability, and Leadership/Leadership Development. This education has enlightened me throughout multiple facets of life, and I’ve already had the pleasure of taking accountability for my own lack of systemization. I’ll be creating and putting into place systems for every component of my position.”

Mollie Shepardson, HopeWest

“To understand and FULLY execute the Model, I would recommend that all modules are taught/trained by Andrew to appropriate Hospice personnel to have 100% participation and everyone in 100% agreement and on board with the Model and Standards…”

Deena Nelson, The Elizabeth Hospice

“I have been in a leadership position for more than 30 years and this has been the BEST experience in leadership development! This program made it seem simple and Andrew’s delivery of the content was excellent!”

Terry Sercombe’s, Capital Caring

“The CFO workshop is the most effective way to obtain the tools the CFO needs in the toolbox! Simple, clear, effective and awesome are a few ways to characterize those tools. The CFO can be a change agent to assist the Hospice agency to become a World-Class service organization it is called to be!”

Brenda Mayhall, Hospice of Marshall County