CYMA – The Accounting Choice for Hospice – MP3/CD(21 minutes)
Hospice 101 – MP3/CD This is another MVI internal training CD. Not very flashy, but it conveys the basics for people new to hospice. (43 minutes)
Accountability and the Model – MP3 Creating a culture of accountability is a challenge for most organizations, and hospices are not immune. In this short message, some of the major considerations are discussed that pertain to building a culture of accountability. (18 minutes)
Becoming a Great Hospice Board Member – MP3/CD Welcome to the Hospice Board of Directors! This message contains insight based on our work with over 700 hospice organizations of all sizes, types, and regions or the country. Hopefully, you will find this information useful as you fulfill your duty of care, a principle that is […]
Open Access – An Interview with Carolyn Cassin – MP3/CD(35 minutes)
Tell Me What I Don’t Want To Hear – MP3/CD Chris Comeaux offers thoughts on the need for an honest outside opinion in order to gain insight about our organization. We don’t want to be the “emperor with no clothes!” (15 minutes)
Training – Lip Service or Reality – MP3/CD How serious is your hospice about training? This message addresses hiring profiles, use of media, knowledge systems, RoboHelp, realignment messages, use of LifeDisk units, and more. (40 minutes)
Transforming the CFO – MP3/CD This CD is for the CFO that wants some insight on becoming better. Andrew provides practical advice about the importance of the “numbers,” relationships, and technical competence. (45 minutes)
Whose Goal is it Anyway – MP3/CD This message is from Kit Cosgrove and Tamara Bowman from the Hospice of Charleston. From this great customer service message many hospices have incorporated elements into their perfect visit design. (45 minutes)
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