Standards → Self-Regulation → Success. A Leader cannot make another human being successful. The Leader CAN intelligently design the environment where success becomes far more likely. In Part 2, Andrew gets deeply structural: Standards, Training, Compensation, Self-Control, Judgment, Communication, and the Processes that allow people to KNOW what excellence looks like—and regulate themselves toward it. […]
Working SMART → Better Systems → More LIFE. What is eating up your Life? Andrew challenges the idea that being overwhelmed is simply a shortage of TIME. More often, it is evidence of weak Systems, unclear Processes, poor Accountability, excessive rework, or a lack of FOCUS. This Empowerment Hour shows how Best-Known Success Patterns can […]
Use this phone scenario with your clinicians as a demonstration of a quality phone interaction!
NuCair Basics, a culture of Humility & Openness… Part Two: Visit Structure Presented by Andrew Reed, MVI Chief Teaching Officer
This is an example of the type of audio file which a Homecare organization would create to train staff on Phone Skills. These audio files can be listened to redeem valuable “windshield” time and are auditory and NOT visual as phone interactions are auditory! To get immediate value, download this audio file and use it […]
Click the link below to access the slides from this webinar! Top 10 Hospice Mistakes/Opportunities! – PowerPoint Slides
