Phone Scenarios 2: Billy Bob Thorton – AUDIO
Use this phone scenario with your clinicians as a demonstration of a quality phone interaction!
NuCair Basics: Visit Structure – AUDIO
NuCair Basics, a culture of Humility & Openness… Part Two: Visit Structure Presented by Andrew Reed, MVI Chief Teaching Officer
NuCair Basics: Phone Skills – AUDIO
This is an example of the type of audio file which a Homecare organization would create to train staff on Phone Skills. These audio files can be listened to redeem valuable “windshield” time and are auditory and NOT visual as phone interactions are auditory! To get immediate value, download this audio file and use it […]
MVI Webinar – The Top Ten Hospice Mistakes/Opportunities – VIDEO
Click the link below to access the slides from this webinar! Top 10 Hospice Mistakes/Opportunities! – PowerPoint Slides