Modular Visit-Step Approach to Creating Your Perfect Visit Videos
MVI HIGHLY recommends that each “step” of your Perfect Visit be incorporated using a “modular” approach. That is, each step could be shown to Students on its own or incorporated into a continuous visit, where each separate step module is simply put into a single presentation in sequence. The primary reasons the Modular Approach is superior to videoing a clinician doing a single visit video for teaching include:
- IMAGES are POWERFUL TEACHERS! USE YOUR BEST CLIPS! The BEST video clip should be used for each step, thereby putting the most impactful IMAGE into the minds of clinicians. Remember, 85-93% of learning is non-verbal. Continual Visit Videos are usually BORING…and don’t even cover the first and last phases of the visit in the car! There is a reason that movies are shot in individual “scenes” and then put together! Cameras can be put in the best position to FOCUS on specific/important things! Same thing with a Visit Video! When “Eye Level, Lean In” is done, the EYES can be to FOCUS rather that some “long, wide” camera shot. Take the time to position the cameras to emphasize the most important thing, which could be a facial expression, hand gesture, use of equipment, etc. The point is to make IMPACTFUL and INTERESTING visit videos that are the best representations of EACH step. Shooting each step also simplifies the videoing process, just like the logic when making movies or music videos. FOCUS on each “step” – Video it and “CUT”…Shoot next step and then edit together!
- CONSISTENCY – When your organization is using the BEST Visit-Step, the SAME CLIP can and should be used with ALL DISCIPLINES to maintain the “same” image in the minds of clinicians. This creates organizational “consistency.” We have discovered that only a few Visit-Steps differ between clinical disciplines. All clinicians have to enter where a patient resides, all clinicians have to exit, all have to Lean-In and Listen, all ask about their biggest concern, all have some form of documentation, all have some form of Teach Back…you get the idea. It is usually the Hands On Visit-Step that differs! This makes it easier yet again! This leads us to the next step…
- EASE – As an improvement in a Visit-Step is discovered or a new step is introduced, the new innovation can be incorporated EASILY into the Visit Structure by just inserting the new clip! A single videoed visit by a top clinician would necessitate that an entire new visit be shot or making it look a bit hodge-podge. MVI also does not recommend putting the Visit-Step Numbers on the Videos, as this would entail a big title editing job…and the numbers don’t add any real value to a clinicians learning.
- LOW COST – As indicated in the prior points, with EASIER 1) Shooting and 2) Editing – by inserting only the changed Visit-Step COSTS are LESS! In addition, you can DOWNLOAD Visit-Steps directly from the MVI Website and use them in your Visit Videos! Heck, if effective Visit-Step Modules are already created, why go through the trouble of creating new ones! We have professional ones that we’ve spend hundreds of thousands of dollars on! You just want to use the BEST/MOST IMPACTFUL ones! Example: Access the MVI Website and review the “Listen, Listen, Listen” Visit-Step!
- Allows for More Opportunities for Multiple Clinicians to be Stars! Using a Modular Approach allows for more clinicians to shine rather than a single person. This can’t help but motivate folks to do well! Doing a complete visit from car back to the car is a big thing, have EVERY step the BEST… Smaller chucks allows for others to contribute! Which is always a great thing!
In addition, a Hospice will have “hundreds” of videos IF they are using Sytsem7 to teach Perfect Visits as each clinician would have many videos of their visits so they can be conscious of their “objective self” (which patients and families experience) versus the “perceived self.” However, if an MVI produced Visit-Step video does a better job at a specific step, then use the MVI one.