If you want to grow, don’t start by hiring another marketer. First, start with the visit and move your quality to a higher standard. Then hire the marketer. Are you known in the medical community for any single special thing? You need to be. Pick something. Here’s how: Go to Hospice Compare and run your […]
This may the most important post of all: Sit down with your marketing team. Ask them what needs to be fixed in your organization. They hear it from the outside every day. But nobody asks them. They know your organization’s weaknesses and warts from the outsider’s point of view. Listen to them. Here’s the […]
A Dozen Ways to Maintain Profitability during Census Fluctuations Flex Staff Advertise specifically for flex-part-timers. Harder to find than full-time, but you won’t find them if you don’t look. Have we asked existing staff if any might want PT/Flex options? We might be surprised. Ask retiring staff if they’d like 5 to 20 hours a […]
In 20 years of serving Hospice we’ve seen a lot of mistakes. One was the CEO who bought a cow for the Hospice. Another was the CEO who asked her CFO to create a 10-year budget. Sometimes you don’t know whether to laugh or cry . . . or just shake your head. Fortunately, nearly […]
NHPCO President Edo Banach sat down at the MVI Retreat Center to talk Hospice with Andrew. You’ll be surprised.
Taking Care of Your People Will Solve Most Organizational Problems! Nearly all of our organizational problems, issues and challenges come from our People Systems… They are quality issues…and quality comes from the quality of our people… Hospices are getting this… 43 people from across the country attended the last annual People Development & the Model […]
Andrew has been teaching (and preaching) that Hospice needs to move back toward its volunteer roots. Here’s a great story from NPR about volunteer-based Hospice: www.npr.org/sections/health-shots/2017/10/20/558819081/rural-hospice-that-spurns-federal-funds-has-offered-free-care-for-40-years
MVI CEO Retreat September 18th and 19th – MVI Executive Retreat Center Hey All! Just a reminder of the MVI CEO Retreat! This special program is at a one-time rate of only $500 instead of the normal $1,750! We just want to see you share together! The CEO Retreat Audience: CEOs, Executive Leadership and Board […]
If you use CYMA to process your payroll the time has come to start looking at when a good time will be to upgrade to CYMA v16. Because CYMA 17 will be coming out soon, and CYMA will only support the 2 newest versions of the software for payroll updates, this needs to be done […]
A Journey of Self-Discovery through the Pragmatic Realities of Leading an Organization! Being a CEO, especially of a Hospice, is quite a journey! It is a profound journey of growth! In fact, it is a Spiritual journey to say the least if we are true “believers” in what we do! It is a cumulative experience […]
