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Phone Scenarios 1: John Wayne
Use this phone scenario with your clinicians as a demonstration of a quality phone interaction! Click the three dots on the right-hand side of the audio player below to download this audio:
NuCair Basics: Visit Structure – AUDIO
NuCair Basics, a culture of Humility & Openness… Part Two: Visit Structure Presented by Andrew Reed, MVI Chief Teaching Officer
Example of a Phone Skills Training Audio Message for All Staff
This is an example of the type of audio file which a Homecare organization would create to train staff on Phone Skills. These audio files can be listened to redeem valuable “windshield” time and are auditory and NOT visual as phone interactions are auditory! To get immediate value, download this audio file and use it […]